EASTON, PA– In continuing our efforts to bring value to our members, while also streamlining our operational processes, Pennsylvania Bus Association (PBA) implemented an Association Management System (AMS) to its membership on February 16, 2022.

The new AMS replaces an antiquated custom access database and will reduce redundant processes for the association operations. More importantly, it will allow the members to manage their PBA membership and gain easy access to resources and benefits as well as self-service tools. Some of the features include:

• View and pay invoices
• View, register for events
• Update individual profile contact information
• Update organization directory listing information
• Subscribe to lists and committees
• Find and communicate with other members
• Easy refer new members process
• At-your-fingertips resources
• Participate in forum discussions

John Bailey, President of Bailey Coach based in York Pennsylvania, shared “As the chairman and board member of the Association, this system provides us with better tools and controls to manage our Association remotely and enhance benefits to our members.”

Sandy Borowsky, Vice-President Tours & Marketing at Starr Tours based in Trenton New Jersey, and PBA board member, also shared her thoughts about the new platform. “I appreciate a one-stop portal where I can find all association-related information.  It is a comfort to know there are many resources, contacts, and information available at my fingertips.”

PBA is a nonprofit organization dedicated to representing the business and governmental interests of private bus companies operating in Pennsylvania. PBA is committed to addressing the needs and issues of the motorcoach industry.

The membership includes motorcoach operators, companies servicing the industry, and travel suppliers, all working together to build their businesses.  Governmental affairs, advocacy, travel and tourism marketing, education, safety, and communication constitute the major areas of involvement for this, one of the oldest public passenger transportation associations in the United States.

The motorcoach, travel and tourism industry create jobs nationwide, provides access for communities, and contributes to environmental sustainability. PBA strives to provide members with information to further their businesses and create opportunities for industry connections.  A few of the annual events promote education and community among members:

• PBA’s Marketplace provides bus operators, tour planners and group leaders the valuable opportunity to gain experience about exciting new attractions and explore favorite destinations for group travel.  This event just occurred March 21-22 in Williamsport, PA.

• PBA’s Annual Meeting is an industry-wide event devoted to education, business interaction, and social networking. A key component of the event is highlighting the geographic area so that motorcoach operators will return with groups to enjoy a new travel opportunity. The date and location for 2022 Annual Meeting is June 19-22 in State College, PA.  Registration is open!

• PBA’s Motorcoach Safety & Preparedness Workshop not only provides employees of motorcoach companies an opportunity to gain experience about safety-related issues, but it also establishes a working relationship with the enforcement community so that everyone involved in safety, work together.  Communication to understanding safety measures is the key to providing motorcoach customers with the necessary assurances the industry demands.  The workshop is set for August 9, 2022.

For more information about our members, please visit https://pabus.org/Members/Annual-Directory or contact our Executive Director, Patricia Cowley at director@pabus.org for general inquiries.