June 18-21, 2023
Registration is Closed.

Chautauqua County Visitors Bureau
Jamestown, NY

The primary location is the Chautauqua Harbor Hotel, and events will be held also at Chautauqua Institution and National Comedy Center.

Watch videos from our host and from National Comedy Center below.

Chautauqua County Visitors Bureau National Comedy Center National Comedy Center


The multi-day event welcomes motorcoach operators, tour planners, associate members, and travel supplier members to Network, Educate and Showcase to increase business opportunities.  

View the full schedule!      View Dine-Around Options!


Our host, Chautauqua County Visitors Bureau has put together four (4) fun FAMS for you to experience.


We will be at Chautauqua Institution and Chautauqua Belle for our opening reception.


PBA has been going the extra mile for 100 years! We are excited to celebrate our milestone with you!


Visit with bus manufacturers to learn what's new in their models while enjoying a cold beverage!


This is an opportunity for bus manufacturers and all vendors serving the motorcoach industry to have one-on-one time with PBA Operator members to showcase their products, services, and to network.


A time for motorcoach company tour planners to meet one-on-one with travel suppliers in a fun speed-dating event! The Sales Retreat has two sessions, with a goal for increased business opportunities for everyone.


Don Reed is a comedian, actor, writer, producer, voice actor and master storyteller, who is currently performing his critically-acclaimed The Never Too Late Show to sold-out audiences in San Francisco.
With our theme "Keeping Your Sense of Humor in Business" this June, Don was a natural fit to be our Keynote.  Join us as Don shares his inspiring comic tale about never giving up and doing what it takes to achieve your goals. Both hilarious and heartbreaking, Don’s multi-media presentation will chronicle his travails and perseverance through the Hollywood gauntlet to Late Night TV, with valuable life lessons for us all.

Click here to watch a short video from Don, addressed to YOU! 


Learn and get inspired with presenters Cindy Aronson, Sheila Scarborough and Nicole Boyer. Peter Pantuso and Scott Michael will present industry updates with the latest information on legislative concerns and regulatory updates.

Peter Pantuso: National Association Industry Update

Peter is President and CEO of the American Bus Association (ABA). As CEO he is responsible for the Association’s day-to-day operations. In addition to his role at ABA, he also serves as President of the National Bus Traffic Association and of the ABA Foundation. He will provide industry updates with the latest information on legislative concerns and regulatory updates as well as trends he sees in the industry. Peter is retiring in 2024, so we will be sure to wish him well while he is visiting us!

Scott Michael: DC Fly-In and UMA Update

Scott is the President and CEO of the United Motorcoach Association (UMA).  Scott will share the April Fly-In experience with you and other important industry updates from his vantage point in DC. Michael is an experienced association executive who comes to UMA following extensive leadership experience in the transportation industry, where he was the President and CEO of the American Moving and Storage Association (AMSA).

Sheila ScarboroughGet Social Media Savvy

Sheila is a speaker, trainer, and writer specializing in tourism, travel, and social media. She's written for many blogs and print publications and is also a certified Navy Master Training Specialist, with years of experience as an instructor.  She will facilitate two sessions: Top Moves to Make Right Now on Social Media: A Best Practices Summary and Help Me Get More Out of LinkedIn.

Cindy AronsonThe Comedy Code

For over 30 years, Cindy Aronson has been a partner in talent development with a variety of outstanding colleges and universities, businesses and organizations, and thousands of talented professionals.  Comedy is a powerful teacher. It ignites the power of laughter, which renews, connects, and engages us. It fuels the power of learning with a deep-dive into its greatest minds and legendary performances to discover codes of success that every profession can benefit from. It inspires the power of love. A love for one’s career and craft, their team or ensemble, their audience & community, and their own unique style applied to perform at their very best.  Experience The Comedy-Code™. You’ll laugh. You’ll learn. You’ll love it. All while discovering how comedy’s simple and powerful code can deliver outstanding performance in your business too.

NEWLY ADDED! Nicole Boyer: Sales Ninja 101
Growing up a very shy introvert, sales was never a career path that crossed Nicole Boyer's mind once. But, life took her on a path where her entire professional career has been in sales and she has absolutely loved it. She'll never be the loudest one in the room, but has had huge success crushing sales goals nonetheless. With almost two decades of sales experience under her belt, the Ginger Sales Ninja's ultimate goal is to help more people be authentic in the sales process (and just in life!). Join her for Sales Ninja 101 and strengthen those ninja-like sales skills!


Note, to receive Member pricing, you must login to the system. If you have not created an account yet, please do so today. Not a Member, join today and get Member pricing! Note, if you attended the 2023 Marketplace, you can get discounted pricing through 6/2/23.


Sponsorship opportunities are available to our Associate and Travel Supplier members via the registration form. This opportunity provides additional exposure of a company's products and services to our operators.  A 2023 Annual Meeting Sponsorship is a great way to promote your organization! There are many opportunities in which you can choose, from sponsoring a session, meal or placing an advertisement in the meeting program. View the available sponsorships and then when registering, select it on your registration form.

  • Diamond:  Includes 2 meeting registrations, Logo with prominent location on Email Blasts/Website/Social Media exposure, Prominent Poster Recognition with logo, Top listing on Sponsor Page in Program Listing, Publication Promotion, Full-page Color Ad, Podium Time at event.
  • Platinum:  Includes 1 meeting registration, Email Blasts/Website/Social Media exposure, Poster Recognition, Program Listing, Publication Promotion, Full-page Color Ad, Podium Time at sponsored event.
  • Gold:  Email Blasts/Website/Social Media exposure, Poster Recognition, Program Listing, Publication Promotion, 1/2-page ad
  • Silver:  Email Blasts/Website/Social Media exposure, Poster Recognition, Program Listing, Publication Promotion, 1/4-page page ad.  Name Badges w/Lanyard sponsorship receives 1/2-page ad.

We want your organization to get the best representation in our PBA Annual Meeting program. We have outlined the specifications for logos, photos, graphics and copy needed to ensure they look their ultimate best. View the Advertising GuidelinesThe deadline to submit your ad/artwork is May 7, 2023.


SPECIAL HOTEL RATES are being provided by our host hotel, the Chautauqua Harbor Hotel. 

Chautauqua Harbor Hotel - Our room block is FULL!  Contact the below hotel for OVERFLOW ROOMS:

Doubletree by Hilton - Jamestown
150 West 4th Street
Jamestown, NY 14701

The Doubletree by Hilton - Jamestown is less than 3 miles and only a 7-minute drive from the Chautauqua Harbor Hotel conference site.  

  • Group Code:  FAM
  • Click here to BOOK ONLINE:  On the home page, enter the arrival and departure dates for the stay. Before selecting the Check Rooms and Rates button, click the link underneath to "Add a Special Rate" and enter your group code in there.
  • CALL-INS:  please contact Hilton Reservations at 1-800-774-1500, or contact the hotel directly at 716-488-7227. Please inform an associate of the dates that you wish to book with the group code. 

The cut-off date is June 2, 2023.