The Value of PBA Membership - Straight from Our Members!
Discover why motorcoach professionals choose the Pennsylvania Bus Association as a trusted partner in their success. Through the voices of our own members, this page highlights some real, tangible value of PBA membership, from advocacy and education to networking and business growth. These firsthand perspectives reflect how PBA supports, strengthens, and advances our industry every day.
Alison Sherman, Klein Transportation
“I have the pleasure of being the third generation from my family’s motorcoach company to serve on the board of PBA. This organization does amazing things through advocacy and by facilitating the connections that help us thrive as an industry and I am proud to be part of it.”
John Henry, Martz Group
"Pennsylvania Bus creates a real sense of community within our industry. The information and networking PBA provides has helped further our company for generations. Our founder, Frank Martz, helped establish PBA and would be proud of its current leadership and value to our industry. Congratulations on celebrating 100 years!"
Sandy Borowsky, Starr Bus Charter & Tours
“Running a motorcoach and tour company these days is certainly no easy feat. That is why PBA is so important to us. Having an organization like PBA that provides support, information, and a connection to all our industry friends is critical to our success. We are thrilled to be able to celebrate PBAs 100th anniversary and looking forward to many more successful years.”
Amy Brooks, Susquehanna Trailways
“Membership in PBA brings that extra layer of assistance needed to help build a better business. It provides activities, introductions and opportunities that companies may never have while navigating the day to day. Opportunities to participate and share in events to educate sales teams and clients. Introductions to trainings and the latest and greatest products to come into the market. The ability to have a voice and ear to legislative issues. ON top of that, the ability to make friends with people who share a common bond through the industry creating friendships along the way isn’t so bad either.“
Andrew Nixon, Chautauqua County Visitors Bureau
“Hosting the 2023 PBA Annual Conference has been a truly fulfilling opportunity for our area.
The event allowed us to demonstrate how well we can host a corporate sales function while also giving the wonderful Pennsylvania tour operator members of PBA a chance to experience our region first-hand.
Working with PBA’s staff and members to bring their Annual Conference to Chautauqua County, NY has been one of the most beneficial things we could have done in terms of developing tour operator relationships”.
Margo DeRouchie, Experience Reading & Berks County
“Mainly in support of our statewide bus tour operators, but also the importance of being at PBA Marketplace, the Annual Meeting, and the various networking and educational events offered.”
Vaughn Crouse, formerly with Explore York
“My organization chose to belong to the Pennsylvania Bus Association because of its outstanding reputation. As one of the motorcoach industry's oldest member-based organizations, we felt that aligning ourselves with them would increase our profile to guests and cement our commitment to providing the highest level of client satisfaction. PBA not only met these initial expectations but exceeded them and we are a better organization because of our affiliation with them.“
Sherry Wertz. Hershey Farm Restaurant and Inn
“Hershey Farm joined PBA way back when. We have been members ever since I have been in my position starting in 2000. Hershey Farm believes in supporting associations and being in front of people.”
Nicole Boyer, Mount Hope Estate & Winery
"PBA is more than just an organization, it's a family of tourism professionals. It's my go-to network for advice, support, and education. It is truly a membership network that understands the value of collaboration over competition. PBA absolutely plays a vital role in our success in the volume of buses rolling onto our property!"
Lois Stoltzfus, formerly with Ohio Star Theater
“With living in Pennsylvania but working for a company based in Ohio, being a member allows me to continue to be in the know on all valuable motorcoach information from governmental to what is happening with members on both the operator and supplier side.”
Clare Ritter, Penn Wells Hotel & Lodge
“Each experience I have had (2021 Conference Sales meetings, 2022 Marketplace and 2022 Conference as a whole) has been eye opening and amazing. The family/team nature of the industry of motor coach travel was one I did not fully understand until I was there in the midst of all it's members. It is amazing to walk into a building, or property and be greeted by name, hugged like family, and know that you are part of something amazing.“
Adam Jacobson, Resorts World Catskills
“I've been involved with PBA since 1988. I can tell you why I've been involved ever since. It's the quality of the operators; the networking opportunities; the group leaders that attend the marketplace and so much more.”
Rachel Moyer, Seltzer's Smokehouse Meats
"I am extremely thankful to the open arms of the PBA team and members that have supported me from the beginning. From the very start and the 5 phone calls in one day to sign up for my first PBA Marketplace, PBA staff answered ALL my questions and allowed me to gain more knowledge into this industry.
PBA Marketplace led to meeting new friends, that only 2 years in, are now my family. The partnerships that I have formed are such an essential way to help grow our local businesses together in our community and beyond.
Thank you to everyone I have met and that has shared their advice with me in this industry. A special shout to Margo DeRouchie, for a morning chat on the phone that led to my PBA membership."